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Mastermind Talent Capital

Job Description

Be passionate about maintaining a service standard in a timely manner to the highest level of expectation, all while having fun. Support the smooth running of all the Food & Beverage departments, where all aspects of the guest’s Food & Beverage service. Work as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries. Thorough knowledge of all venues, menus, events and assorted guest offerings in order to assist guests at every opportunity. Take ownership of guest concerns, requests and act decisively in order to ensure guest approval. Always be aware of guest preferences and assist in compiling guest history to offer a unique and personalized service at all times. Ability to aptly process billing and related payments and adhere to all established control procedures for the same.